The best part of our work is who we partner with

Creating sustainable strategic direction and relationships for programs to flourish

  • Against a backdrop of escalating environmental, ecological and climate crises, Ecojustice – Canada’s largest environmental law charity – needed to build greater integration between its programs, enhance its theory of change, and facilitate cohesion among teams to enable even greater organizational impact.

  • Mutatio used a highly participatory and engaged process to foster a culture of collaboration and innovation. Krystal and Victoria facilitated two multi-day offsites with the leadership team, creating a trust-filled environment where challenging conversations could be raised and addressed. From here, the team could navigate critical decisions required to concentrate efforts, identify key leverage points for programs, and map out an organizational-wide program strategy and the steps necessary for successful implementation.

  • Ecojustice needed a renewed Program Strategy to prioritize and amplify the impact of our work in using the power of the law. Krystal and Victoria's expertise in strategic planning, conflict transformation, and reconciliation was instrumental in integrating our program team's expertise in litigation, law reform and strategic communications to create a powerful roadmap for Ecojustice's future. Thanks to Mutatio's skilled facilitation, our Program Strategy articulates my vision as Executive Director and our organizational vision for systemic change to meet planetary deadlines.

    Tracy London, Executive Director, Ecojustice

  • Learn more about how Ecojustice is securing a better future for us all.

Setting a strategic course to grow with purpose

  • Entre Nous Femmes Housing Society (ENFHS), a 35+ year charitable non-profit housing provider that serves women, single-parent families, and other equity-deserving communities, faced the challenge of needing to expand their housing capacity to meet growing demand and increase their impact while preserving resident well-being, building organizational capacity and their commitment to serve those most in need.

  • Mutatio worked closely with ENFHS’s Board, staff, and external stakeholders to refine the organization’s community of focus, crafted a compelling theory of change that connects affordable housing to their broader vision, established core values to guide the work into the future and defined strategic priorities that will enable ENFHS to double their housing units and the people they serve over the next five years.

  • Krystal's well-designed process and skillful facilitation created an open and inclusive environment, fostering meaningful discussions and consensus-building around our strategic goals and organizational values. As a result, we have a holistic and comprehensive strategic plan that has gained strong support within our organization, positions us for impactful growth and meets our mission to create more affordable homes in the communities we serve.

    Lilian Chau, CEO, Entre Nous Femmes Housing Society

  • Learn more about ENFHS’s work of enhancing people’s lives through the creation of communities that provide affordable, safe and secure housing, and why it is more important than ever.

Driving clarity, collaboration and growth through engaged strategic planning

  • With rising costs for both individuals and government support systems, the Living Wage Campaign needed to map out its next phase of collaborative impact through strategic planning, to ensure each organization could see the part they play in creating a province where every worker can thrive.

  • Our highly-engaged process allowed for the contribution of a wide array of organizations - unions, businesses, funders and advocates - to identify critical societal, network, governance and organizational challenges and opportunities that will shape the future of the Living Wage Campaign. Mutatio brought these voices and ideas together in accessible and compelling language to align and inspire the broader campaign network to create a province where every worker can thrive.

  • The Living Wage campaign in BC has gone through a lot of change in recent years, with a variety of stakeholders invested in its future. We worked with Victoria and Krystal to develop a new three-year strategy for the Living Wage program. They developed a seamless process and expertly facilitated a series of sessions with key stakeholders to understand their needs and opinions on the future of Living Wage. Facilitating online can be challenging, but Victoria and Krystal did it with ease. Their process is very collaborative, and they encourage feedback and making improvements based on the feedback they’ve heard. I’m very proud of our final output, and to work together to build a province where workers can thrive.

    Anastasia French, Provincial Manager, Living Wage for Families BC

  • Learn more about how the Living Wage Campaign is creating the conditions for every worker to earn a living wage.

Deepened understanding of the interconnections between climate change and financial resilience

  • While Vancity has an impressive track record of leading climate action and advancing equity through financial inclusion, poverty reduction, and community investment, the challenge they needed to press into was to better understand the intersections and interconnections between these two areas and how they each influence one another.

  • This work was grounded in listening to community. Through a series of community interviews, Mutatio consulted organizations and leaders working at the forefront of climate change and those advocating for equity to map the relationship between the two, uncover disproportionate impacts, and develop a set of recommendations to integrate into the work of the Credit Union in theory and practice.

  • Vancity hired Krystal to better understand how climate change and economic resilience are interconnected. Grounded in community-engaged research, Krystal brought together multiple voices across the system to frame the conversation from the perspective of those most affected. Through this work, Krystal developed a valuable systems map to illuminate the ways in which social, economic, and environmental justice are highly interrelated. This work has provided rich insight for our team, unlocking a deeper understanding of the problems we’re trying to solve, and more importantly, uncovering opportunities for us to affect change across the system.

    Andrea Harris, VP Impact Strategies, Vancity

  • Learn more about the ways Vancity is putting people and the planet first and acting as a financial force for change.

Hear it from those we’ve worked with

  • The Living Wage campaign in BC has gone through a lot of change in recent years, with a variety of stakeholders invested in its future. We worked with Victoria and Krystal to develop a new three-year strategy for the Living Wage program. They developed a seamless process and expertly facilitated a series of sessions with key stakeholders to understand their needs and opinions on the future of Living Wage. Facilitating online can be challenging, but Victoria and Krystal did it with ease. Their process is very collaborative, and they encourage feedback and making improvements based on the feedback they’ve heard. I’m very proud of our final output, and to work together to build a province where workers can thrive.

    Anastasis French
    Provincial Manager
    Living Wage Campaign

  • Victoria is a brilliant thought partner, mentor and strategic mind. While her focus for our work together was thought leadership, her breadth of expertise meant her recommendations and her support extended to developing partnerships, getting clarity on our strategy, and mapping out a path for Blueprint to have the impact we need.


    Nicky Dhaliwal
    Director of Engagement and Partnerships
    Blueprint

  • Vancity hired Mutatio to better understand how climate change and economic resilience are interconnected. Grounded in community-engaged research, Krystal brought together multiple voices across the system to frame the conversation from the perspective of those most affected. Through this work, Krystal developed a valuable systems map to illuminate the ways in which social, economic, and environmental justice are highly interrelated. This work has provided rich insight for our team, unlocking a deeper understanding of the problems we’re trying to solve, and more importantly, uncovering opportunities for us to affect change across the system.


    Andrea Harris
    VP of Impact Strategy
    Vancity

  • Krystal's well-designed process and skillful facilitation created an open and inclusive environment, fostering meaningful discussions and consensus-building around our strategic goals and organizational values. As a result, we have a strategic plan that has gained strong support within our organization and positions us for impactful growth into the future.


    Lilian Chau
    CEO
    Entre Nous Femmes Housing Society

  • The Community Coordinated Response Network (CCRN) hired Krystal to bring together 50 organizations in the DTES to uncover opportunities for deeper collaboration on priority areas in the community. Krystal designed an inclusive process for our conversation, holding space with strength and humility, and creating multiple avenues for participants to contribute their voices. The summary report she provided offered a rich synthesis of themes and actions to continue to move the work forward in community.


    Michelle Lackie
    Executive Director
    Exchange Inner City

  • BC Rent Bank, a project of Vancity Community Foundation, engaged Victoria and Krystal to develop a three-year strategic plan. Within a tight timeline, they facilitated a stakeholder-led approach, drawing from the existing knowledge and insights within the rent bank network to lay out a clear vision and pathway for the work ahead. Our network of rent banks and government stakeholders were brought along in the journey, resulting in a plan that reflects those it seeks to serve. It reinforces our current work and creates additional layers of impact for homelessness prevention.


    Melissa Giles
    Provincial Director
    BC Rent Bank

  • Krystal supported us to convene a gathering of community partners to discuss new ways forward in collaboration and action for the DTES. Through a thoughtful process design, Krystal helped us deepen relationship-building within the Community Coordinated Response Network (CCRN) and uncover new ways to work together around shared concerns. In a few hours we were able to draw a lot of voices into the room. The atmosphere she created was supportive and generative, creating multiple ways for participants to share their ideas and identify concrete ideas for action.

    Jennifer Johnstone
    President & CEO
    Central City Foundation

  • Victoria is one of the most accomplished, strategic and innovative leaders I have had the opportunity to work with. During our very early days with start-up, Maturn, Victoria was brought on as a consultant, thought partner and advisor. Her ability to discern through large amounts of data and research, and succinctly pull together a compelling, thoughtful and inspirational business case helped us secure much-needed funding, grant opportunities and media attention.


    Jen Murtagh
    Co-Founder
    Maturn

  • How do systems reorient to achieve lasting, sustainable wholeness? You'll only know if you study the system, map the landscape, listen to stories, imagine the future, and truly become a partner in its emergence. It's with a deep skillset that Mutatio is leading us to a new world, where all-new maps are needed. Krystal's influences and experience (which span international relations, dialogue, peace and conflict transformation, and reconciliation) give her a uniquely qualified edge to peek over the horizon. I trust Krystal and Mutatio deeply to be able to facilitate groups, lead organizations, and empower communities towards real change.

    Kevan Gilbert
    Founder and CEO
    Co.school

  • Collaborating with Mutatio was an energizing and insightful experience. The day-long workshop helped us clarify our purpose and develop a theory of change to guide our work and communicate our impact. Krystal's astute and responsive facilitation supported our team members to participate fully, which has led to more alignment and a better understanding of how we individually contribute to the bigger picture.


    Janet Webber
    Executive Director
    SFU Public Square

  • Victoria’s work on the Face of Leadership Scorecard has been a crucial step in ensuring Minerva creates the most impactful change for diversity in leadership. Within a short timeframe, Victoria delved into the research, and interviewed team members, Board and wider stakeholders to truly understand Minerva’s challenges, priorities and visions for the future. She clearly articulated a forward-thinking strategy that was innovative, yet practical, and integrated with our wider portfolio. We are excited to continue our work with her in the re-development this central pillar to improving leadership diversity.

    Tina Strehlke
    Executive Director
    Minerva