Engage Your Stakeholders

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Develop Your Theory of Change

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Deepen Strategic Clarity

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Scale Your Impact

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Tell Your Story

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Engage Your Stakeholders | Develop Your Theory of Change | Deepen Strategic Clarity | Scale Your Impact | Tell Your Story |

Ready to uncover leverage points for systemic change?

Are you crafting strategies that reflect diverse perspectives?

We specialize in uncovering hidden dynamics within complex systems. By looking deeply at your internal and external ecosystems, we help to connect the dots, reveal opportunities for change, and enable you to refine your course of impact.

Having worked in social impact for decades, we understand the complexity of challenges that organizations face. We work through a distinct four-phase process to deepen an understanding of the broader context and co-create solutions that draw on a diversity of perspectives to create lasting impact.

Do you feel pulled in too many directions to affect real change?

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Work with us

Kickstart your journey by scheduling a discovery call—a dedicated time to share about the challenges you're facing and the outcomes you want to unlock.

1 Schedule a Call

2 Explore a Proposal Together

We'll craft a tailored proposal that maps out a collaborative, co-creative approach, designed to propel you and your team towards meaningful results.

By uniting diverse stakeholders and voices, we guide you towards enhanced strategic clarity, uncovering insights to mobilize and amplify your impact – and bring everyone along in the process.

3 Grow Your Impact

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Who we are

Krystal Renschler and Dr. Victoria Gay combine their subject matter expertise and cross-sector skills, offering a dynamic blend of services. With over three decades of combined experience, they have collaborated as thinking partners and impact-driven practitioners, uniting their strengths and a shared commitment to driving positive change in the world.

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mutatio (fem.):

interchange (of two or more people) exchange (things) with each other; the action of interchanging things, especially information, ideas, words, perspectives

alteration redesign, reshape, remold, reorient

change to become something different; turn or convert from one state, form, or substance into another; to become new

BC Rent Bank, a project of Vancity Community Foundation, engaged Victoria and Krystal to develop a three-year strategic plan. Within a tight timeline, they facilitated a stakeholder-led approach, drawing from the existing knowledge and insights within the rent bank network to lay out a clear vision and pathway for the work ahead. Our network of rent banks and government stakeholders were brought along in the journey, resulting in a plan that reflects those it seeks to serve. It reinforces our current work and creates additional layers of impact for homelessness prevention.

— Melissa Giles, Managing Director, BC Rent Bank
Krystal supported us to convene a gathering of community partners to discuss new ways forward in collaboration and action for the DTES. Through a thoughtful process design, Krystal helped us deepen relationship-building within the Community Coordinated Response Network (CCRN) and uncover new ways to work together around shared concerns. In a few hours we were able to draw a lot of voices into the room. The atmosphere she created was supportive and generative, creating multiple ways for participants to share their ideas and identify concrete ideas for action.

— Jennifer Johnstone, President & CEO, Central City Foundation
Victoria is a brilliant thought partner, mentor and strategic mind. While her focus for our work together was thought leadership, her breadth of expertise meant her recommendations and her support extended to developing partnerships, getting clarity on our strategy, and mapping out a path for Blueprint to have the impact we need.

— Nicky Dhaliwal, Director of Engagement and Partnerships, Blueprint
How do systems reorient to achieve lasting, sustainable wholeness? You'll only know if you study the system, map the landscape, listen to stories, imagine the future, and truly become a partner in its emergence. It's with a deep skillset that Mutatio is leading us to a new world, where all-new maps are needed. Krystal's influences and experience (which span international relations, dialogue, peace and conflict transformation, and reconciliation) give her a uniquely qualified edge to peek over the horizon. I trust Krystal and Mutatio deeply to be able to facilitate groups, lead organizations, and empower communities towards real change.

— Kevan Gilbert, Founder and CEO, Co.School
Victoria’s work on the Face of Leadership Scorecard has been a crucial step in ensuring Minerva creates the most impactful change for diversity in leadership. Within a short timeframe, Victoria delved into the research, and interviewed team members, Board and wider stakeholders to truly understand Minerva’s challenges, priorities and visions for the future. She clearly articulated a forward-thinking strategy that was innovative, yet practical, and integrated with our wider portfolio. We are excited to continue our work with her in the re-development this central pillar to improving leadership diversity.

— Tina Strehlke, Executive Director, Minvera Foundation
Krystal's well-designed process and skillful facilitation created an open and inclusive environment, fostering meaningful discussions and consensus-building around our strategic goals and organizational values. As a result, we have a holistic and comprehensive strategic plan that has gained strong support within our organization, positions us for impactful growth and meets our mission to create more affordable homes in the communities we serve.

— Lilian Chau, CEO, Entre Nous Femmes Housing Society
Victoria is one of the most accomplished, strategic and innovative leaders I have had the opportunity to work with. During our very early days with start-up, Maturn, Victoria was brought on as a consultant, thought partner and advisor. Her ability to discern through large amounts of data and research, and succinctly pull together a compelling, thoughtful and inspirational business case helped us secure much-needed funding, grant opportunities and media attention.

— Jen Murtagh, Co-Founder, Maturn
Vancity hired Mutatio to better understand how climate change and economic resilience are interconnected. Grounded in community-engaged research, Krystal brought together multiple voices across the system to frame the conversation from the perspective of those most affected. Through this work, Krystal developed a valuable systems map to illuminate the ways in which social, economic, and environmental justice are highly interrelated. This work has provided rich insight for our team, unlocking a deeper understanding of the problems we’re trying to solve, and more importantly, uncovering opportunities for us to affect change across the system.

— Andrea Harris, VP of Impact Strategy, Vancity
Collaborating with Mutatio was an energizing and insightful experience. The workshop helped us clarify our purpose and develop a theory of change to guide our work and communicate our impact. Krystal's astute and responsive facilitation supported our team members to participate fully, which has led to more alignment and a better understanding of how we individually contribute to the bigger picture.

— Janet Webber, Executive Director, SFU Public Square
The Living Wage campaign in BC has gone through a lot of change in recent years, with a variety of stakeholders invested in its future. We worked with Victoria and Krystal to develop a new three-year strategy for the Living Wage program. They developed a seamless process and expertly facilitated a series of sessions with key stakeholders to understand their needs and opinions on the future of Living Wage. Facilitating online can be challenging, but Victoria and Krystal did it with ease. Their process is very collaborative, and they encourage feedback and making improvements based on the feedback they’ve heard. I’m very proud of our final output, and to work together to build a province where workers can thrive.

— Anastasia French, Provincial Manager, Living Wage Campaign
Dr. Gay provided guidance and vision in helping our team bring our first thought leadership paper, Finding the Fractures, to life. Her expertise in the field of women's health research allowed us to present the right amount of background and context to make a compelling argument. Victoria assisted our organization in building out a comprehensive strategy that will support the Alberta Women’s Health Foundation grow and continue to support women’s health research here in Alberta.

— Teagan Gahler, Vice President, Alberta Women's Health Foundation
As a member-based organization, it’s essential that our strategic planning process is member-centric, highly engaged, and inclusive. Although we’re not yet finished, our work with Krystal and Victoria has been highly valuable to date. They have led a process that integrates thoughtful staff conversations, in-depth stakeholder interviews, and dynamic member sessions that surfaced rich insights—all while ensuring leadership and the Board were actively involved at each stage. Their efforts have produced an evidence-based insights summary that provides us with a strong foundation for strategic discussions as we shape our path forward.

— William Azaroff, Board Chair, BC Non-Profit Housing Association
Thank you Krystal. Your stewardship during this process has been immensely powerful and helpful. This wouldn't have been possible without your skilled facilitation and thoughtful guidance. You have a gift for sure!

— Workshop Participant, Centre for Collaboration, Motivation & Innovation
CUFBC’s Board of Trustees embarked on a multi-month process to refresh its strategic direction with Mutatio. Victoria and Krystal’s highly engaged approach, coupled with strong research and outreach to stakeholders, reshaped our mission, clarified our role, and opened up opportunities to deepen and strengthen our impact in the future---both as a non-profit and as a collective of credit unions. Mutatio left us with an expanded vision for our work and actionable next steps that have set us up to action within our enhanced strategy.

— Bill Corbett, Chair of the Board of Trustees, Credit Union Foundations of BC
We didn’t recognize the importance of having a Strategic Plan, until Victoria walked us through a seamless process and whipped one up like magic. It helped focus discussions on our priorities, enabled our leadership to get aligned on our future, identified partnership opportunities, and mapped out the steps we need to take to have the impact we need for health equity.

— Dr. Liisa Galea, Co-Lead, Women's Health Research Cluster